TERMS AND CONDITIONS OF SALE

Publisher

  • Name: [Château Dutruch]
  • Legal form: [SARL / EURL / etc.].
  • Address: [Full address of the estate, e.g. 1 Rue des Vignes, 33000 Bordeaux]
  • Email: [contact@chateau-dutruch.com]
  • Telephone: [+33 X XX XX XX XX]
  • SIRET: [SIRET number]
  • RCS : [City of RCS]
  • Intracommunity VAT: [FRXX XXXXXXX] (if applicable)

Hosting (optional in GCS, often in legal notice)

  • Host : O2Switch
  • Address: [222-224 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand]
  • Website: https: //www.o2switch.fr

1. Purpose

These GCS govern the online sale of wines produced by [Château Dutruch], via the website [www.chateau-dutruch.com].

2. Products

  • Precise description (vintage, capacity, price in € excl. VAT).
  • Non-contractual photos.
  • Limits: Sale strictly reserved for those over 18, while stocks last.

3. Controls

  • Basket validation → payment = acceptance of the GTC.
  • Confirmation by email (address: [commande@chateau-dutruch.com]).
  • Reservation in the event of price or stock errors (art. L. 121-19 of the French Consumer Code).

4. Prices and payment

  • Price in € incl. VAT (shipping costs calculated in basket).
  • Payment methods: [credit card, PayPal, bank transfer, etc.].
  • Secure payment via [WooCommerce Stripe/Banque XYZ].

5. Delivery

  • Zones: [France / EU / etc.].
  • Lead time: [X working days] (excluding weekends/holidays).
  • Carrier: [Colissimo/Chronopost/etc.] – Tracking number sent by email.
  • Delays: Cases of force majeure (strikes, bad weather).

6. Returns and Refunds

  • Right of withdrawal: 14 days from receipt (art. L. 221-18). Exceptions :
    • Personalized wines (e.g. engraving).
  • Return to [adresse du domaine] within 30 days.
  • Refund within 14 days of receipt.

7. Warranties

8. Liability

  • [Château Dutruch] does not guarantee damage caused by the carrier.

9. Personal data

  • Processing by WooCommerce, in accordance with the [Privacy Policy] (link).
  • Right of access/modification (RGPD) via [email/rgpd@chateau-dutruch” .com].

10. Disputes

  • Mediation: [Médicys (e.g.: 73 Rue de Saintonge, 75003 Paris)].
  • Competent courts : [ City of registered office].

Notes :

  1. CGU vs CGV:
    • Hosting (O2Switch) is generally mentioned in the Legal Notice or Terms and Conditions, unless it has a direct impact on the sale.
  2. Legal validation:
    • Have certain clauses proofread by a specialist lawyer (mandatory).
  3. Mandatory information:
    • Add a link to the terms and conditions in the site footer.